For Microsoft Windows: TeamViewer QuickSupport 15.If we need to install imaging-related software, you will need to log in with full Adminstrator rights to the computer. Using Remote AssistanceĬontact BioVision Technologies to set up an appointment. No adjustments to local firewalls are needed. This means that your computer need only have access to the World-Wide Web and current anti-virus software. These services operate by connecting your imaging computer and our support computer to an intermediary computer run by TeamViewer. We use services from TeamViewer GmbH to gain remote access to your imaging computer. That access lets us see on our computer’s display what you see on the display of your imaging computer, and lets us use our keyboard and mouse to share control of your imaging computer with you. For those situations, with your cooperation, we can within minutes gain remote access to your imaging computer. Here here here Some problems can not be diagnosed quickly enough by telephone or by e-mail and can not wait for the local representative's next visit.

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